Q. What's kind of company are you
A: We are the manufacturer established 2009.Our main goal make easy,rapid and reliable cooperation. And also supply professional satisfied products.
Q. What's your MOQ ? Can I mix up designs to meet the minimum quantity ?
A: Our MOQ is 50pcs for each design,new customers can start with 10pcs to check the quality.
Q.Do you offer samples before mass production ?
A: Yes, we offer pre-production samples with only a mold/sample charge Sampling approxi-mately 3-5 workdays and mass production need 7-12 workdays.
Q: Do you do custom designs ? And will I receive an art proof before production ?
A:Yes, we will send you a proof in 1-3 workdays after receiving your order.
Q. How can I get a tracking number of my order that has been shipped ?
A： We will email you the track once the products were shipped
Q. Can I get product samples ?
A：We can supply the free samples we made,please just contact our sales.
Q. How to make payment ?
A. We accept payment by T/T,MoneyGram, PayPal,Alibaba pay later and so on.We recom-mend you can choose Alibaba credit service,so that the rights and interests of both parties can be more effectively protected .If you have any other questions,please send email or leave message online,we will reply to you ASAP.
Q: How do I pay for my order?
A: We have a secure order that you can use to send your information and we accept PayPal
Q: Before I place an order, will I see what the patch looks like?
A: Yes, we will have our graphic arts department create a full-color certificate for your review and approval so that you can see what the patch looks like.
Q: When will I receive the order fee?
A: Once you send us your approval, we will charge your PayPal and deliver the order to our factory.
Q: Why do I have to pay for my patch in advance?
A. Due to the inherent nature of the patch, they have absolutely no value other than the ordering staff. Therefore, we must request payment at the time of the order
Q: Do you charge for shipping or sales tax?
A: We do not charge any order shipping costs to the US address.